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|Below are personal sentiments at the given moment in time.
Yet ANOTHER Spectrum true account and American tragedy,namely conglomerate corporate monopoly takeover of our polity, judiciary, media, the education system's curriculum.
Programming, it's not just for computers anymore
Having only the illusion of choices left for American's these days, I was again trying to keep a pseudo-political website online.
Now the only other choice for Internet, ATT, although leaps and bounds more secure than Spectrum, and now the router that ATT mandate that all citizens must use when subscribed with AT&T had become compromised and with little in the way of options,
I again hoped that the other monopoly had changed its wicked ways. At first I did not even know that Time Warner had changed it's name. I thought, "Finally, Citizens are "allowed" another choice!"
Boy was I wrong!
The following is the most insane facts as they occurred.
2018 - Time Frame = 5 days!!!!!
Friday, August 31 2018
I am told to pre-pay for "service" with spectrum an amount totaling just under $50 for 100mb dl and 10mb ul.
Same day installation of modem purchased through Time Warner (formerly the other name for spectrum) however tests showed less than 30mb dl instead of 100mb which I was being charged for.
Same day, I am informed that it's the modem's fault, that it's a legacy modem and that Spectrum will be sending another modem.
Saturday, September 1 2018
New modem arrives and tested. Spectrum Agent tests showed a download speed of less than 20mb dl.
Same day, I'm told a technician will need to come out and that the earliest would be Tuesday, September 4 2018.
Tuesday, September 4 2018
Technician arrives and is stumped after 45 minutes, calls for backup Agent.
The Spectrum Agents try different modems but ultimately took the new modem which was shipped to me and left a broken modem (no kidding, again, THEY LEFT A BROKEN MODEM).
Same day, More backup arrives and the agents work for over 3 hours, unable to remedy problem which is diagnosed to occur on a utility pole.
Same day, told that a "bucket truck" will be required to suppress line at the pole and that after that I will receive my end of the agreement (they already had my enron-type scam payment for service, and yet there still remains no service at all).
Wednesday, September 5 2018
Bucket Truck arrives sometime after midnight and works approximately 1 hour at pole.
However the broken modem that the technicians left in place of the new modem which their employer, Spectrum, had sent me, verfied by two different other Spectrum agents.
Same day, I am told Spectrum cannot force their agents to return property that they hadn't any right to remove from here, and that a new modem would be shipped out to me by Friday.
Thursday, September 6 2018
***Sorry, I will probably not be finishing this. But there's plenty more.
If you have found this site by accident, Spectrum's number is (855) 202-0960
For complete findings that supercede this webpage, please visit the subsequent pages here: Att-Debacle